FAQ

What are your safety precautions for COVID-19?

  1. All clients and staff are required to wear a mask.
  2. When the treatment requires a client to remove their mask, staff will have a mask and face shield.
  3. All clients are to wash their hands before each service, as do the staff.
  4. There is a sanitized bin for all clients to put their personal belongings during their treatment.
  5. The treatment rooms are sanitized between each client. This includes all hard surfaces, door and sink handles, counters, and bins.
  6. Each client will be COVID-screened before entering the treatment room.
  7. As always, please stay home if you are sick. We will be happy to reschedule your appointment.

How many laser treatments do I need before hair removal is permanently gone?

  1. The amount of treatments needed for hair removal differs for everyone. It depends on your hair type, skin tone etc. On average, it takes 6 to 8 treatments, 4 to 6 weeks apart.
  2. Laser hair removal only offers a 95% permanent hair reduction and it is not 100% permanent. You can get regrowth due to hormone changes (for example, pregnancy or menopause).

How long should my hair be to get waxed?

  1. ¼ inch hair length, which is approximately 2-3 weeks worth of growth or the size of a grain of rice.

Pre-waxing instructions:

  1. Please do not drink caffeine before waxing. The caffeine will stimulate your skin, causing your waxing treatment to be more painful.
  2. Exfoliate 24 to 48 hours before your waxing appointment. Do not apply any lotions, creams, self-tanners or sprays as this can interfere with the waxing procedure.
  3. Dress comfortable for your appointment and try to relax.

Post-waxing instructions:

  1. For the first 24 hours, please stay away from excessive heat. Your skin is vulnerable at this stage and prone to infection.
  2. For the first 24 hours, no swimming, hot tubs, sauna, tanning beds or activities that cause you to sweat are allowed.
  3. You may experience slight soreness, redness or small bumps. This is normal, especially after your first treatment. This will go away in a few days.
  4. Try to stick to a consistent waxing schedule. We recommend waxing every 3 to 5 weeks for best results.

What is your delivery policy?

  1. Local delivery is up to 30 km of Living Well Laser at a cost of up to $8.
  2. Delivery instructions will be provided to you at checkout and once you've purchased an item.